Hey, fellow entrepreneurs and small business owners reading Wayne Liew Dot Com. It’s time for another Weekly Biz Buzz where I will be showcasing biz buzz and tips that every small business owners should know about.
I am now becoming more active as I have four major things going on in my life. Affiliate marketing, Wayne Liew Dot Com, my college studies and my offline venture is slowly coming into the picture as I get the draft business plan done. Funding alternatives will be the next headache I guess. 
Enough about me. Let us look at what I have for Weekly Biz Buzz #3.
Wayne Liew Dot Com Sizzling Updates
Michael Dunlop, who is the founder of Retire at 21, was on Wayne Liew Dot Com Entrepreneur Interviews this week. I learned a lot from the interview with him where he talks about how he got started, some tips on how to generate buzz and his ventures on the Internet.
He also gave away some precious tips for entrepreneurs who are looking to start out. If you have not read it yet, click on Michael Dunlop interview and learn how did a young entrepreneur made it from scratch.
For restaurant owners or restaurant owner wannabes out there, I published a blog post providing tips on how to recession-proof your restaurant business. A recession is the best opportunity for a good business to perform better because competitors are failing. Utilize the tips given and stand out from the crowd.
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New Facebook Page Features at Your Expense
In the world of social media, Facebook actually made several feature changes to one of its main functionalities, Facebook Page. There are a lot of buzz in the blogosphere about the changes. Facebook is obviously trying to get more businesses and corporate brands onto their site for branding and marketing.
From a business owner perspective, there are feature changes that you should be paying attention to. Ellie Mirman listed Top 4 New Facebook Page Features Businesses Will Love on the Hubspot blog which is a must read if you are planning to market your business to the millions of users that are on Facebook.
If you ask me, I would say that Facebook is great for businesses to brand themselves, build a loyal community and then leverage the community to build buzz. To reap the ultimate benefits, you MUST maintain the community, keep them satisfied, don’t spam and weed out spamming Facebook users.
Understand Why Customers are Causing You Trouble
To survive the recession, you must provide good customer experience and good customer service. I am sure that you have heard this for a million times. Why on Earth customers are still complaining despite measures carried out that YOU think will satisfy them?
Valeria Maltoni wrote a very interesting blog post that lists Top 10 Reasons Why Your Customers Are Being Difficult. It got me thinking. Customers are human beings as well and they are hard to for us to satisfy.
Great customer service stories often happen when the business took the extra mile to serve their customers. As a business owner, we should aim to provide the best experience as possible. Such a commitment is what that will make customers come back to you for the experience.
Cost Cutting for Small Business, with Power
Small business owners often associate cost cutting with decreased production volume, slashing marketing expenses and making their employees redundant. However, there are more ways to cut cost than you can ever imagine!
Mike Michalowicz, over at The Toilet Paper Entrepreneur, compiled a huge list of 32 Powerful Ways to Cut Cost in Business which is useful in getting your small business through the slump. With the list, I hope you are able to increase the bottom-line of your business without having to give cost cutting a negative perception.
Your Small Business Tips and Updates
The small business tips and updates above are aimed to provide you with some food for thought on how to improve your business, whether it is on social media marketing, customer support or cost cutting.
Share with me things that you have encountered this week while running your business in the comments section. In fact, you can tell me about almost everything! 
Photo Credits: rachaelvoorhees and net_efekt
